Enquiry Service

If you are unable to visit the History Centre to carry out your own research,our experienced staff will be on hand to help and undertake research on your behalf.

How do I use the service?
In order that we can provide you with the best service and ensure we fully understand your request, enquiries will not be taken over the phone, but should be made in writing. Please complete:

1. the Enquiry Application Form and return it to us by post along with the relevant fee.
2. sign the Copyright declaration form which will allow us to provide you with copies of documents if appropriate. Please ensure you read the Copyright Declaration in full before signing it.

Please give as much specific information as you can to help us with your search. We will not be able to help with broad topics such as ‘Hull during The Second World War’ of family history searches for names such as John Smith.

The Application Form and the Copyright Declaration Form, along with the relevant fee should be sent to us at:
Enquiry Service,
Hull History Centre
Worship Street, Kingston upon Hull HU2 8BG

How much will it cost?
We can carry out research in blocks of half an hour at a charge of £10 per half hour. The fee is non-refundable.The maximum amount of time we can spend on any one enquiry will be one hour at a cost of £20.

The research fee will include the cost of four A4 copies, but we may contact you again should there be a large amount of copying requiring a further fee, or if the item requires specialist copying. These will be charged at our normal rates plus postage & packing. We have separate charges for images from our photographic collection.

How can I pay?
Payment should accompany the request and can be made by:
- Cheque, made payable to Hull City Council
- Credit/debit card payments using either Mastercard, Visa, Maestro, Switch / Visa Debit or Solo. Please call 01482 317500 - do not send credit card details by e-mail.
- Overseas payment should be made in pounds sterling by International Money Order or by a cheque drawn on a British bank.

How will I receive my results?
We will send you a report (see our Research Report template for an idea) which will list the sources we have searched and the information we have found relating to your enquiry.
You should note that we may not always be able to find the information you are looking for, but we will always tell you what sources we have consulted so you can eliminate them from your future searches.
We may suggest further sources which may be of interest to you.